PRIVACY POLICY
At The Golf Society we take our customers privacy seriously and will keep all of your personal details secure and confidential. Your rights are fully protected by the Privacy Act 1988 and as such you may request to see the personal information we hold about you at any time by contacting customerservice@thegolfsociety.com.au. We also endeavour to represent the industry's best practice at all times.
The Golf Society does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our company for internal use only.
The Golf Society is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. When you create an account with The Golf Society the personal information we collect may include your:
Name
Delivery Address
Telephone Number
Mobile Number
Date of Birth
Gender
The personal information we collect from you will be used in some or all of the following ways:
To deliver the products you have purchased from The Golf Society
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
When you register as a user on The Golf Society website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.
Only The Golf Society staff that need to have access to personal information have access. All our staff is aware of our privacy commitments and the importance of following them. We operate a clear ‘opt in’ subscription policy for email communication. All new customers must specifically give us their email address and be aware we will email details regarding any The Golf Society orders and marketing or communication material. Any person, customer or partner may permanently ‘opt out’ at any time. We will not send them email newsletters or other marketing related messages again.
HOW SECURE IS THE INFORMATION YOU LEAVE ON THE GOLF SOCIETY?
We work to protect the security of your information during transmission. When purchasing from The Golf Society your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology, which is the industry standard. If you have any questions regarding our security policy, please contact us by emailing customerservice@thegolfsociety.com.au. We at no time hold your full credit card details, rather we immediately transmit the entire credit card number to the appropriate financial institution during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We take reasonable steps to ensure the security of personal information held by us from such risks as loss or unauthorised access, destruction, use, modification or disclosure. Our IT systems are password protected and comply with our security standards, and if personal information is held on paper files, it is stored in premises that are locked when unattended.
COLLECTION OF WEBSITE ACTIVITY & PERSONALISED SHOPPING
When you visit The Golf Society, our website automatically collects information about how you interact with our store. This may include:
Your computer's IP address
Browser type and device information
The webpage you visited before arriving at our site
Pages viewed
Products viewed
Searches performed
Items added to your cart
Time spent on pages
Access dates and times
Other website interaction data
We use this information to improve your shopping experience, better understand customer preferences, enhance our website and provide more relevant product recommendations.
To help deliver these personalised experiences, The Golf Society uses LiveSite, a first-party personalisation platform that analyses on-site browsing behaviour to recommend products, brands and sizes that may be of interest to you.
Where appropriate, browsing activity may be associated with your customer account after you identify yourself, such as by logging in, creating an account, subscribing to our marketing communications or completing a purchase. This allows us to provide a more personalised shopping experience across our website and communications.
LiveSite acts as a service provider to The Golf Society and processes information solely for the purpose of delivering personalised shopping experiences on our behalf. We do not sell your personal information or browsing data to third parties.
We use reasonable security measures to protect all information collected and only retain it for as long as necessary to provide our services and meet our legal obligations.
For more information about how we collect, use or protect your information, or if you wish to exercise your privacy rights, please contact us using the details below.
CONTACTING US
If you have any questions or comments about this privacy policy, or if you wish to complain about how we have handled personal information about you, please contact our Company Director:
by e-mail customerservice@thegolfsociety.com.au
by mail at U5/6 Carnarvon Road, West Gosford, NSW, 2250